Privacy policy

At Baton Tea, we take utmost care to ensure the privacy and safety of our customers. This policy outlines the measures we implement to protect and securely maintain your privacy and information when you visit or interact with our website or staff, Primarily, we never rent, sell, or trade your personal details (such as name, address, phone number, credit card information) to third parties without your consent, please read below to learn how we protect your personal data.

1. Data Gathered from You:
We collect information about you in the following ways:

  • The personal information you provide during registration on our Site, including your name, address, email, phone number, username, password, and demographic details like gender.
  • The personal data that may be included in any videos, comments, or other submissions you upload or post to the Site.
  • The personal data you provide in connection with our rewards program and other promotions we run on the Site.
  • The personal data you provide when you report a problem with our Site or when we provide you with customer support.
  • The personal data you provide when you make a purchase thorough our Site.
  • The personal data you provide when you correspond with us by phone, email or otherwise.

2. Use of Cookies and Tracking of IP Addresses:

  • We may collect data regarding your computer, such as your IP address, operating system, and browser type, for use in our services and by our advertisers. This information is used to gather statistical and aggregate data about browsing activities and patterns and does not personally identify any individual.
  • We might also gather data about your online activities by utilizing a cookie file, which gets saved on your computer's hard drive. These cookies assist in enhancing our website and providing a more tailored service to you. You can opt to reject all cookies by modifying your browser's settings. Nonetheless, if you deactivate cookies, you might not be able to use specific sections of our website that rely on cookies. Our advertisers might also employ cookies. We do not have authority over, nor are we liable for, the cookies that are downloaded from advertisements. These are only downloaded if you interact with the advertisement.

3. How do we protect your Personal Data

  • The data that we collect from is stored on our secured servers and protected against illegal access by various security measures. All payment information is encrypted using SSL (Secure Socket Layer) technology and stored in our database. You are responsible for keeping any password belonging to you that enables you to access our website, confidential. We request you not to share a password with anyone. We do our best to protect your personal data but we cannot guarantee the security of your data transmitted to our website via Internet; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

4. We may use your Personal Data in the following ways to:

  • Ensure that content from our website is presented in the most effective manner for you and for your computer.
  • Provide you with information about our products or services, which we feel may be of interest to you or that you have requested from us.
  • Fulfil our commitment arising from any contracts that we may have entered into with you.
  • Notify you about changes to our website, products and services.
  • We do not reveal any identifiable information about you to our advertisers, although we may share aggregate statistical visitor information with our advertisers and partners.

We do not store any customer credit card details. This includes all information that may be collected from customers by phone.


If you wish to unsubscribe from our updates, please e-mail us at help@batontea.com

  • If you follow a link to any of our advertisers’ websites, please note that these websites have their own privacy policies. We do not accept any liability for these policies, as they are beyond our control. Please read the policies before you submit any personal data to these websites.

5. Changes to our Privacy Policy:

  • Any updates or changes to our privacy policy will be posted on this page. You are welcome to visit this page to know about our latest policies and procedures for safeguarding your personal information.

6. Contacts:

  • If you have any queries, comments or requests regarding this privacy policy, you are most welcome to contact us at help@batontea.com